This Privacy Policy explains how Pratishtha Solution & Enterprises collect, protect, use, and share information of our clients, candidates, and virtual assistants when they avail of our services, apply for a job opening, and work with Pratishtha Solution & Enterprises. This privacy policy applies to all services offered by Pratishtha Solution & Enterprises.

 

Personal Information from Clients, Candidates, and Virtual Assistants

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Pratishtha Solution & Enterprises may collect personal identification information from our clients, candidates, and virtual assistants in a variety of ways, including, but not limited to, when our clients, candidates, and virtual assistants use the inquiry form on our website, emails sent to a value domain, and any in connection with our services, features or resources Pratishtha Solution & Enterprises makes available.

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• Pratishtha Solution & Enterprises will only collect personal information from our clients, candidates, and virtual assistants only if they voluntarily submit such information to us.

• Our clients, candidates, and virtual assistants can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

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Depending on the circumstances, Pratishtha Solution & Enterprises may collect, store, and use the following categories of personal information about our candidates and virtual assistants:
 

• Personal contact details such as name, title, addresses, telephone numbers, and email addresses.

• Date of birth.

• Gender.

• Marital status.

• Emergency contact information.

• Bank account details, payroll records, and tax status information.

• Salary and benefits information.

• Start date(s) of job roles.

• Location of employment or workplace.

• Copy of identity documents, such as passport, driving license.

• Recruitment information (including copies of right to work documentation, references, and other information included in a CV or cover letter or as part of the application process).

• Employment records (including job titles, work history, working hours, training records, and professional memberships).

• Salary/payments history.

• Performance information.

• Disciplinary and grievance information.

• Information obtained through electronic means such as telephone recordings, email usage data, and internet usage data.

• Information about your use of our information and communications systems.

• Photographs.
   

We may also collect, store and use the following “special categories” of more sensitive personal information:

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• Information about your health relevant to your work, including, for example, any medical condition, health, and sickness records.

• Information about criminal convictions and offenses as part of a recruitment process.

 

How Pratishtha Solution & Enterprises use collected information

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Pratishtha Solution & Enterprises may collect and use our client’s, candidates, and virtual assistants personal information for the following purposes:

1. To improve customer service

• The information our clients, candidates, and virtual assistants provide helps us respond to our clients, candidates, and virtual assistants’ customer service requests and support needs more efficiently.

2. To send emails

• Pratishtha Solution & Enterprises may use collected information to send our clients, candidate, and virtual assistants information and updates pertaining to their service order, application, or Job-status updates. It may also be used to respond to their inquiries, questions, and/or other requests.

 

Pratishtha Solution & Enterprises does not sell, trade, or rent our clients, candidates, and virtual assistants' personal information to others. Pratishtha Solution & Enterprises may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

 

How Pratishtha Solution & Enterprises protect our client’s, candidates, and virtual assistants’ information

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Pratishtha Solution & Enterprises adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of our clients, candidates, and virtual assistants' personal information such as name, transaction information, and data stored on our secured drive.

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Our client’s, candidates, and virtual assistants’ acceptance of these terms

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Our clients acknowledge and agree that it is our client’s responsibility to review this privacy policy periodically and become aware of modifications. By signing the agreements, and sending personal information to Pratishtha Solution & Enterprises, our clients, candidates, and virtual assistants’ signifies their acceptance of this policy. 

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If our clients, candidate, and virtual assistants do not agree to this policy, they can terminate the agreement, or application immediately. Our clients, candidates, and virtual assistants continued use of the services Pratishtha Solution & Enterprises provides following the posting of changes to this policy will be deemed by the client, candidates, and virtual assistants' acceptance of those changes.